Mikołaj Mielczarek

About me

A customer perspective, curiosity about technology and a desire to understand how things work.

I’m Mikołaj. I connect the customer perspective with an interest in how systems, processes and tools work. My focus spans Customer Success, eCommerce and practical work with technology.

From a need to a solution

A good conversation helps establish which problem is worth solving. I like understanding the context, making sense of information and finding solutions that work in everyday use.

Inside the technology

I explore infrastructure, automation and integrations. I also test how AI and agents can help build and operate systems, with attention to their limitations.

Notes from practice

Here I will write about things I build and learn: technical decisions, experiments and observations from working between people and technology. I publish when I have something concrete to share.

Mikołaj Mielczarek at a laptop